When you think about how you receive feedback, what comes to mind? Initially, you probably feel defensive. Your brain immediately goes to the most painful part about it, the aspect that makes us feel uncomfortable and makes us want to avoid it all together. But that’s not how we grow, is it? Brain research shows […]

If anything is certain in leadership—whether you’re leading a large company, a mid-sized team, or a family of four—it’s that bad things will happen. Ultimately, you will bear the responsibility of sharing the news. Shouldering the burden is the mark of a leader committed to gaining control of an unfavorable situation before it devolves into […]

How do you feel when there’s a difficult conversation brewing at work that you won’t be able to duck? Unless you’re a sociopath, the answer is usually “not good.” Most of us know the ill effects of dreaded discussions. A brewing conflict will make you more distracted and irritable, which has knock-on physical effects, which […]

“Does it get easier the more people you fire?” someone once asked me. I’ve been in leadership for decades now, and there’s no escaping letting people go from time to time. But that doesn’t make it easier. “No,” I said, “it hasn’t. And I hope to God it never does.” But while frequency doesn’t translate […]

Let’s play a word-association game: Toss out the first several words or phrases that come to mind when you hear the name “Bill Gates.” Don’t overthink it. Just say them out loud or write them down. Ready? From an informal survey I conducted, some of the terms you might have come up with include: a) […]

I began my career as a proud workaholic. I measured my contribution by the hours I clocked and the coffee I consumed. So the Michael Hyatt &Co. culture came as a bit of a shock. It was the best kind of shock, though. With a core value of radical margin and an unlimited PTO policy, […]

One of the more unlikely museums in London is located in the basement of the Treasury, between 10 Downing Street and the Palace of Westminster: the Churchill War Rooms, the underground complex from which Prime Minister Winston Churchill and his ministers and generals fought World War II. The War Rooms is a large warren of […]

If you are like many Americans, you spend more time working than ever. You’re also more likely to work weekends than in years past. We can blame decades-long efforts by companies to boost productivity (ending a century of declines in work hours) and the evolution of work-at-home arrangements for some of the extra hours. But […]

I work with a lot of young people getting started in their careers. Those who chase the highest possible starting salary, most prestigious title, or sexiest-sounding company do worse than those who ignore all of that and focus on value creation, no matter how humble. You are your best investment. There is no IRA, real […]

One unavoidable piece of advice today is be positive. We’re supposed to filter out supposed negativity in meetings, reports, and general conversation because we think positivity produces the results we want. Optimism is almost mandatory in some environments. As Dan Lovallo and Daniel Kahneman point out, critical feedback is discouraged and treated like disloyalty. “The […]